Refund Policy

Effective Date: January 16, 2025

At My Debt Navigator, we are committed to providing high-quality referral services for debt solutions. This Refund Policy outlines our stance on refunds and reflects our Terms and Conditions and Privacy Policy. Please review this policy carefully.

1. No Refund Policy

Due to the nature of our services, My Debt Navigator does not provide refunds for any reason, including but not limited to:

  • Service Dissatisfaction: Individual results vary, and outcomes are not guaranteed as outlined in our Terms and Conditions. Dissatisfaction with the outcomes of the debt solutions programs referred through our service is not grounds for a refund.

  • Completed Services: Once a referral is made and the debt solution provider has begun their services, no refunds will be issued.

  • Cancellation by Client: If a client chooses to discontinue services after referral, they must adhere to the cancellation policies of the respective debt solution provider, but no refund will be issued by My Debt Navigator.

2. Service Scope and Responsibility

My Debt Navigator acts solely as a referral affiliate and does not directly provide debt solution services. Any financial transactions, agreements, or disputes are strictly between the client and the debt solution provider. It is the responsibility of the client to understand and agree to the terms provided by the debt solution provider.

3. Communication and Support

While refunds are not provided, we are committed to assisting our clients by:

Facilitating communication between clients and debt solution providers if issues arise. Providing support to address concerns related to our referral services. For assistance, contact us at [email protected].

4. Privacy and Data Handling

As stated in our Privacy Policy, any personal information collected during service provision is protected and used only for the intended purpose of delivering our referral services. We do not share or sell personal information without consent.

5. Changes to the Refund Policy

We reserve the right to amend this Refund Policy at any time. Any changes will be posted on our website and will take effect immediately. Continued use of our services after changes are made constitutes acceptance of the revised policy.


Contact Information

For any questions or concerns regarding this Refund Policy, please contact us at:

Email: [email protected]

Address: 1308 Coffeen Avenue, Sheridan, WY 82801